Bookings made through our web site are completed as you enter your credit card to guarantee your reservation.
Once the reservation is accepted you will receive an email confirmation from our Booking Office.
Cancellation Policy
Bookings must be cancelled by
48 hours prior to arrival to avoid a penalty of one night room rate.
We will assess a fee of one night of your room charge if you cancel after this deadline, and in case of no-show.
HOW TO CANCEL YOUR RESERVATION
If you need to cancel or change your travel plans, you can:
Contact the hotel directly by fax or email:
- by fax at
+39 06 6878993
- by email at
reservation@raphaelhotel.it
For all the reservations made through this web site you can cancel by entering your reservation code and your email.
If you do so correctly, you will receive an email confirming your cancellation.
Please contact us if you do not receive it.